Data Center Engineer - On Demand

Sharp Brains Limited

Dec 14th, 2022

Job Responsibilities:

  • Update and Record of activities in relevant IT Ticket Management System,

Coordinating and agreeing attendance time and date with key stakeholders.

  • Effectively and accurately communicate relevant project information to the team.
  • Ticket SLAs and KPIs are achieved. Implement policies, procedures and materials to assure compliance
  • Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment
  • Provide support either through phone, remote tools, or in person at onsite
  • Perform installation as needed either through physical or network medium

Preferred Skillsets: Project Management

  • Support Network and Server teams by assisting with rack and stack and running cables.
  • Update and Record of tickets, ticket Management System, Coordinates and agree attendance time and date with key stakeholders.
  • Task queue, SLA/KPI Management, Problem Escalation/RCA/CAR), external vendor management.
  • Work independently and manage team, as well as collaboration with team members.
  • Customer facing skills, able to communicate clearly and effectively with Client and the

Customer
Preferred Skillsets: Technical

  • Data Center, Infrastructure, IP Network, TCP/IP, Fiber Optics Networking, Access

Points, routers, switches, WiFi network.

  • Clean & Test Fiber & copper cable, LSPM/OTDR/VFL, Physical Cabling.
  • Networking, Storage, IoT type Hardware, IMAC, PC deployment.
  • Insert/Remove Media, Replace Defective Components, Configuring Remote Access
  • Management, control, and monitoring of server infrastructure, Familiar with backup and recovery software and methodologies.
  • Reboot routers, servers, storage devices or other equipment, Tape Management and

Maintenance

Work Experience:

  • 5-7 years of Enterprise IT Infrastructure, Data Center Infrastructure experience or equivalent
  • 3+ years of experience working closely with technical and operations team.

Equivalent Qualifications

  • Bachelor of Engineering / Technology / Science or Equivalent Work

Experience

  • MCP/MCSE,CCNP,,CCDP CCNA are desirable certifications
  • Knowledge of ITIL and experience of working within an ITIL environment would be beneficial

Job Type: Part-time

Ability to commute/relocate:

  • Frankfurt am Main: Reliably commute or planning to relocate before starting work (Required)

If you require alternative methods of application or screening, you must approach Sharp Brains Limited directly to request this, as we're not responsible for the employer's application process.

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