This position is responsible for providing outstanding customer service and generating additional business opportunities throughout the client’s geographic footprint for all vertical of the ACT•1 Group of Companies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION REQUIREMENT: Bachelor’s degree (B. A.) or equivalent combination of education, experience and training.
JOB EXPERIENCE REQUIREMENT:
LANGUAGE/COMMUNICATION SKILLS (written & verbal): Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public.
COMPUTER/SYSTEM SKILLS REQUIREMENTS: Working knowledge of computers including Windows environments, email, and the internet. Proficiency with MS Office applications including Excel, Word, PowerPoint, Outlook, Project and Visio. Ability to quickly learn proprietary technology.
OTHER SKILLS REQUIREMENTS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as mark-up percentages, bill rates, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS: None required
MARGINAL FUNCTIONS (for each function listed, indicate % of time):
WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.
PHYSICAL DEMANDS (list below and indicate % of time):
Repetitive Motion: 70 – 80%
Air and other public transportation Business Travel: 0-5%
Lifting (lbs): 10-20 lbs (including travel)
Percentage of time Low Lifting: 5%
Percentage of time High Lifting: 0%
Carrying (lbs): 10-20 lbs
Percentage of time Carrying: 5-20%
Partner with and support the efforts of the Implementation Team.
• Identify and promote opportunities for other ACT•1 Group Companies when possible.
SUPERVISORY RESPONSIBILITIES/# OF STAFF: Directly supervises all AgileOne Client Services Professionals and support staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.